Frequently Asked Questions
How can I polish amber at home to give it a more lustrous finish?
To gently restore the lustrous shine of your amber, use a soft cloth (like microfiber) and rub the amber in a circular motion few times. You can also use a drop of olive oil for extra shine, or a gentle soap, such as diluted washing-up liquid, to clean away any oils or grease from human skin or fingers. Avoid harsh chemicals or abrasives as they can damage the amber.
What is the best way to polish silver or gold-plated silver jewellery?
Specialist silver polish paste works beautifully on highly polished silver surfaces. However, if the silver has been darkened by the artist on purpose for a dramatic or vintage look, do not use silver polish. It will remove this intentional darkening, which is designed to add depth and character to the piece. For other areas, mild soap and water are safe to use.
How should I store my Sapfire jewellery to keep it looking beautiful?
Store your Sapfire jewelry in its original box, which has a protective lining, cushion, and a hard base to prevent it from getting squashed during storage or travel. Keep pieces separate to avoid tangling and protect them from direct sunlight and humidity.
Should I wear my jewellery directly on bare skin or over a jumper or blouse?
Sapfire jewellery looks stunning on both bare skin and over light-colored clothing. However, because amber is often transparent, wearing it on darker fabrics will make the stone appear darker—sometimes changing from a warm honey color to a deep brown. This happens because of how light bounces off the surfaces and reflects back to the eye.
What colors of clothing best match the amber pieces in Sapfire’s collection?
Amber pairs beautifully with neutral or darker colors like black, navy, and earthy tones, which allow its rich hues to stand out. For butterscotch amber, white or cream can create a soft, elegant contrast.
Is it better to wear large pendants on a choker or a chain?
For very large pendants, a thicker chain or choker is often the best choice. The boldness of the design pairs well with the sturdiness of a thicker chain, creating a balanced and striking look.
Can amber cause an allergic reaction if worn against the skin?
Amber is a natural material and typically does not cause allergic reactions. However, if you have sensitive skin, ensure the metals used in the jewelry (such as silver or gold-plating) are also non-reactive.
What chemicals should I avoid when cleaning amber or silver jewellery?
Avoid using alcohol, ammonia, acetone, or any harsh chemicals when cleaning amber or silver. Stick to mild soap, such as diluted washing-up liquid, and water for both materials, and always dry thoroughly with a soft cloth.
Will my jewellery be damaged if it is accidentally dropped?
Amber can crack or chip if dropped onto a hard surface. Handle your pieces with care to avoid accidental damage.
What types of chains are recommended for selected pendants?
For larger or more detailed pendants, thicker and more sturdy chains like snake or box chains are recommended. For lighter, smaller pendants, a delicate curb or rolo chain works well without overwhelming the design.
Is it better to wear large pendants closer to the neck or further down?
Wearing large pendants closer to the neck on a shorter chain creates a bold statement, while wearing them further down adds an elegant, elongated look. The style choice is entirely up to your personal preference.
Can wearing large amber stones all day affect my health?
While there are no known negative health effects from wearing amber, many believe that amber has healing properties. You can find more information on these benefits in the blog section of our website.
How can I remove food stains if they accidentally get on my amber jewellery?
If food stains your amber, gently wipe the stone with a soft, damp cloth using mild soap and water. Be sure to rinse thoroughly and dry immediately. Avoid soaking the amber.
Can the color of amber change if worn against skin versus against dark clothing?
Yes, amber’s appearance can change significantly, especially if the stone is mostly transparent. Dark clothing will make the amber appear much darker, as the light interacts differently than when worn against bare skin. The same piece may go from a warm honey color to a much deeper brown depending on the background.
Why does the color of the amber pendant on Sapfire’s website look different compared to when I wear it on a dark jumper or blouse?
The photos on our website are taken with a lot of light to showcase the vibrant colors, inclusions, and textures of each piece. When worn on darker clothing, the amber may appear much darker due to how light bounces off different surfaces. However, in environments with lots of natural or artificial light, the amber’s inclusions, colors, and textures will often look even more vibrant in person.
Are the amber stones in Sapfire’s collection sourced from environmentally protected areas?
Yes, the amber in Sapfire’s collection is responsibly sourced from regions that protect the environment while upholding the tradition of amber craftsmanship.
Is Sapfire’s collection suitable for everyday wear or only special occasions?
Sapfire jewellery is durable enough for everyday wear, but its uniqueness makes it perfect for special occasions too, allowing you to make a statement whenever you choose to wear it.
How can I keep the amber in my jewellery as stunning as the day I bought it?
To maintain the beauty of your amber, avoid exposure to harsh chemicals, extreme temperatures, or prolonged sunlight. Clean it regularly with a soft cloth and mild soap, and store it safely in a jewelry box when not in use.
What makes every piece in Sapfire’s collection truly one-of-a-kind?
Each piece in the Sapfire collection is handmade by renowned artisans, featuring Baltic amber with unique inclusions, colors, and textures. No two stones are alike, making every piece a true original. For more details, please refer to our website.
Why is Baltic amber in Sapfire’s collection considered so special?
Baltic amber is one of the most sought-after types of amber, known for its age, beauty, and inclusions. It formed over 40 million years ago, and its natural characteristics make it unique. You can read more about why Baltic amber is so special in the blog section of our website.
How can I verify the authenticity of amber in my jewellery?
All Sapfire pieces come with a certificate of authenticity, ensuring the amber is genuine. Baltic amber has distinct natural inclusions and textures that make it difficult to replicate artificially.
Are the pieces in Sapfire’s collection ethically sourced?
Yes, our pieces are ethically sourced from regions where the environment is respected, and traditional amber craftsmanship is upheld.
Does the jewellery come with certificates of authenticity?
Yes, each piece of jewellery from Sapfire’s collection comes with a certificate of authenticity, verifying that the amber is genuine and the piece is handmade by Baltic artisans.
Can I adjust the size of rings or bracelets in Sapfire’s collection?
Some rings in the Sapfire collection are adjustable. Simply stretch them gently to your size, and they will not break. Contact us for further details on specific pieces.
What is the best way to clean intricate silver or gold-plated designs?
For intricate designs, use a soft toothbrush and mild soap solution to gently clean hard-to-reach areas. Be sure to rinse thoroughly and dry with a soft cloth.
How should I care for and protect my jewellery when traveling?
The best way to protect your jewellery while traveling is to store it in the original box in which it was delivered. The box has a protective lining, cushion, and a hard base to prevent the jewelry from getting squashed or damaged during transit.
Will amber jewellery change over time or require maintenance?
Amber may become slightly duller if exposed to prolonged sunlight, though it doesn’t develop patina like silver. Simply polish it with a soft cloth to restore its shine. Avoid exposing amber to harsh environments to maintain its beauty.
Is it safe to wear Sapfire jewellery in the shower or while swimming?
While clean water won’t damage amber, wearing your jewelry in the shower or swimming isn’t recommended. Light pendants may float, increasing the risk of loss, and chemicals in pools or saltwater could affect the jewellery.
How can I protect my amber jewellery from scratches or damage?
To prevent scratches, store your jewellery in its original box with protective lining. Avoid contact with hard surfaces, and handle it with care when putting it on or taking it off.
What should I do if my amber jewellery loses its shine?
If your amber starts to lose its shine, gently polish it with a soft cloth or use a tiny drop of olive oil to restore its luster. Be sure to wipe off any excess oil and avoid harsh chemicals.
